Privacy Policy

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Last updated: December 19th, 2021

Welcome! Thanks for visiting Auris trade, a digital asset platform. Use of the words “Auris Trade” “we,” “us,” or “our” refer to any or all Auris trade entities and their affiliates. This Privacy Policy explains what Personal Information (as defined below) we collect, why we collect it, how we use and disclose it, your choices, any rights you may have, and how you can contact us about our privacy practices. By continuing to use Auris Trade, you agree to this Privacy Policy. This Privacy Policy does not apply to third-party websites, products, or services, even if we provide links to them or they link to us.

Your privacy matters to us so whether you are new to Auris Trade or a long-time customer, please do take the time to get to know and familiarize yourself with our policies and practices. If you are an employee, contractor or job applicant, please refer to our separate Applicant and Employee Privacy Policy. Feel free to print and keep a copy of this Privacy Policy, but please understand that we reserve the right to change any of our policies and practices at any time. But don’t worry, you can always find the latest version of this Privacy Policy here on this page. 

This table describes which Auris Trade entity or entities you are engaging with, which determines the means and purposes of processing your Personal Information.

Personal information typically means information that identifies or is reasonably capable of identifying an individual, directly or indirectly, and information that relates to, describes, is reasonably capable of being associated with or could reasonably be linked to an identified or reasonably identifiable individual. For the purposes of this Privacy Policy, only the definition of personal information from the applicable law of your legal residence will apply to you and be deemed your “Personal Information.”

A. Personal Information we collect from you

We may collect the following categories of Personal Information directly from you:

• Identification Information, such as name, email, phone number, postal address, government identification numbers (which may include Social Security Number or equivalent, driver’s license number, passport number);
• Commercial Information, such as trading activity, order activity, deposits, withdrawals, account balances;
• Financial Information, such as bank account information, routing number;
• Correspondence, such as information that you provide to us in correspondence, including account opening and customer support;
• Sensory Information, such as images collected for identity verification, audio recordings left on answering machines;
• Employment Information, such as job title, source of wealth; and
• Institutional Information, such as for institutional customers, we may collect additional information, including: institution’s legal name, Employer Identification Number (“EIN”) or any comparable identification number issued by a government, and proof of legal existence (which may include articles of incorporation, certificate of formation, business license, trust instrument, or other comparable legal document).

B. Personal Information we collect automatically

We may collect the following categories of Personal Information automatically through your use of our services:

• Online Identifiers, such as IP address; domain name;
• Device Information, such as hardware, operating system, browser; and
• Usage Data, such as system activity, internal and external information related to Auris Trade pages that you visit, clickstream information

Our automatic collection of Personal Information may involve the use of Cookies, described in greater detail below.

C. Personal Information we collect from third parties

We may collect and/or verify the following categories of Personal Information about you from Third Parties:

• Identification Information, such as name, email, phone number, postal address, government identification numbers (which may include Social Security Number or equivalent, driver’s license number, passport number);  
• Financial Information, such as bank account information, routing number;
• Transaction Information, such as public blockchain data (bitcoin, ether, and other Digital Assets are not truly anonymous.
  
  • We, and any others who can match your public Digital Asset address to other Personal Information about you, may be able to identify you from a blockchain transaction because, in some circumstances, Personal Information published on a blockchain (such as your Digital Asset address and IP address) can be correlated with Personal Information that we and others may have. Furthermore, by using data analysis techniques on a given blockchain, it may be possible to identify other Personal Information about you); 
• Credit and Fraud Information, such as credit investigation, credit eligibility, identity or account verification, fraud detection, or as may otherwise be required by applicable law; and
• Additional Information, as permitted by law or required  to comply with legal obligations, which may include criminal records or alleged criminal activity, or information about any person or corporation with whom you have had, currently have, or may have a financial relationship. 

Personal Information you provide during the registration process may be retained, even if your registration is left incomplete or abandoned.

The Personal Information we collect and the practices described above are done in an effort to provide you with the best experience possible, protect you from risks related to improper use and fraud, and help us maintain and improve Auris Trade. We may use your Personal Information to:

A. Provide you with our services. We use your Personal Information to provide you with our services pursuant to the terms of our User Agreement. For example, in order to facilitate fiat transfers into and out of your account, we need to know your financial information. 

B. Comply with legal and regulatory requirements. We process your Personal Information as required by applicable laws and regulations. For example, we have identity verification requirements to fulfill our obligations under the anti-money laundering laws of numerous jurisdictions. 

C. Detect and prevent fraud. We process your Personal Information to detect and prevent fraud on your account, which is especially important given the irreversible nature of cryptocurrency transactions.

D. Protect the security and integrity of our services. We use your Personal Information to further our security-first mentality. Maintaining the security of your account and the Exchange requires us to process your Personal Information, including information about your device and your activity on the Exchange, and other relevant information. 

E. Provide you with customer support. We process your Personal Information anytime that you reach out to our Customer Support team, such as when there are issues arising from your account. 

F. Optimize and enhance our services. We use your Personal Information to understand how our products and Services are being used to help us improve our Services and develop new products. 

G. Market our products to you. We ay contact you with information about our products and services that we believe may be of interest to you. You may use tools that we provide to opt out of marketing communications from us at any time.

H. With your consent. We may use your Personal Information for additional purposes with  your consent.

I. Other business purposes. We may use your Personal Information for additional purposes in the operation of our business, that would be reasonably expected based on context, and as permitted by law or required  to comply with our legal obligations.

We will not share your Personal Information with third parties, except as described below:

A. Service Providers. We may share your Personal Information with third-party service providers for business or commercial purposes. Your Personal Information may be shared so that they can provide us with services, including identity verification, fraud detection and prevention, credit verification, security threat detection, payment processing, customer support, data analytics, Information Technology, advertising, marketing, data processing, network infrastructure, storage, transaction monitoring, and tax reporting. We share your Personal Information with these service providers only so that they can provide us with services, and we prohibit our service providers from using or disclosing your Personal Information for any other purpose. Our third-party service providers are subject to strict confidentiality obligations.

B. Affiliates. We may share your Personal Information with our affiliates, for the purposes outlined above, and as it is necessary to provide you with our Services. 

C. Government Entities. We may be required to share your Personal Information with law enforcement, government agencies, and regulators.

D. Corporate Transactions. We may disclose Personal Information in the event of a proposed or consummated merger, acquisition, reorganization, asset sale, or similar corporate transaction, or in the event of a bankruptcy or dissolution.

E. Professional Advisors. We may share your Personal Information with our professional advisors, including legal, accounting, or other consulting services for purposes of audits or to comply with our legal obligations. 

F. Consent. We may share or disclose your information with your consent. 

G. Other business purposes. We may share or disclose your Personal Information for other business purposes as permitted by law or required  to comply with legal obligations. 

If we decide to modify the purposes for which your Personal Information is collected, used, or shared, or our practices relating to your Personal Information, we will amend this Privacy Policy as described below.

When you access Auris Trade, we may make use of the standard practice of placing tiny data files called cookies, flash cookies, pixel tags, or other tracking tools (herein, “Cookies”) on your computer or other devices used to visit Auris Trade. We use Cookies to help us recognize you as a customer, collect information about your use of Auris Trade to better customize our services and content for you, and collect information about your computer or other access devices to: (i) ensure compliance with our Bank Secrecy Act (“BSA”) and anti-money laundering (“AML”) program (“BSA/AML Program”) (ii) ensure that your account security has not been compromised by detecting irregular, suspicious, or potentially fraudulent account activities; (iii) assess and improve our services and advertising campaigns.

We may make use of third-party Cookies or analytics services, including but not limited to Google Analytics, Facebook, and MixPanel. 

Third-party tracking technologies are not controlled by us, and statements regarding our practices do not apply to these third-parties or their use of information. We make no representations regarding the policies or practices of such third parties. 

We do not respond to browser “Do Not Track” signals.

Please note that if you reject cookies, you will not be able to use some or all of Auris Trade. If you do not consent to the placing of Cookies on your device, please do not visit, access, or use Auris Trade.

If you have questions or concerns regarding this policy or our processing of your Personal Information, please feel free to email us at: support@auristrade.com.

If you are a European resident and you believe that we have not adequately resolved any such issues, you have the right to contact your local supervisory authority.